News Room
Monday, 15 April 2013 00:00
Questar to Participate in the 2013 Restaurant Leadership Conference
Minneapolis, MN (April 15, 2013) ― Questar is pleased to once again sponsor and participate in the annual Restaurant Leadership Conference. This year's conference, "The Vision Advantage," being held April 21-24 in Scottsdale, Arizona, will explore a future view of the industry, including trends, ideas and insights that will be…
Thursday, 18 October 2012 00:00
Sponsoring the Strategy and Insight of the Fast Casual Executive Summit
Minneapolis, MN (October 18, 2012) — Questar, one of the leading survey research organizations dedicated to helping restaurants and retailers drive sales through improved customer loyalty, is proud to be a sponsor of the 7th annual Fast Casual Executive Summit, being held October 21 - 23 in San Diego, California.…
Tuesday, 16 October 2012 09:22
Questar Monitors Large Retailer’s Customer Experience
Minneapolis, MN (October 16, 2012) — Questar has been selected by the largest fabric store chain in the United States to continuously monitor and improve their customers' experience. Questar's customer feedback program will allow more than 750 stores to gather and act upon customer feedback in order to further its…
Monday, 24 September 2012 09:29
Questar Sponsors MUFSO Super Show
Minneapolis, MN (September 24, 2012) — Questar, one of the leading survey research organizations dedicated to helping restaurants and retailers drive sales through improved customer loyalty, is proud to sponsor the 53rd annual MUFSO conference, being held September 30– October 2, 2012 in Dallas, Texas. The newly expanded MUFSO "Super…
Thursday, 13 September 2012 13:30
Questar to Speak on Customer Feedback Programs at MRA Conference
Minneapolis, MN (September 13, 2012) — Joe Stanton, Vice President of Product Innovation at Questar, will be speaking at the Marketing Research Association's Upper Midwest Fall Conference on September 20th, 2012. Stanton's speech, So Now What? Turn Your Customer Feedback Program into a Profit Center, will highlight recent research detailing…
Friday, 10 August 2012 11:30
RCEES Goes Mobile
Minneapolis, MN (August 10, 2012) — The Retail Customer Experience Executive Summit (RCEES) is not your ordinary conference—it is an unprecedented opportunity for retailers to get together in a casual setting and learn from one another. Interactive sessions delve deep into topics that are on the minds of retailers today,…
Monday, 16 July 2012 12:11
Questar to Exhibit at the Retail Customer Experience Executive Summit
Minneapolis, MN (July 16, 2012) — Questar will be exhibiting at the Retail Customer Experience Executive Summit held on August 6-8, 2012 in Chicago. Focusing on the theme, "Move People, Move Products", this summit will concentrate on issues facing today's retailers as they tackle the task of creating an appropriate…
Thursday, 26 April 2012 12:09
On-demand Webinar Now Available
Minneapolis, MN (April 26, 2012) — At the 2012 Restaurant Leadership Conference in March, Questar's Vice President, Joe Stanton, presented a breakthrough approach to maximizing customer loyalty AND incremental sales growth. We are excited to announce that his presentation has been recorded and is now available on-demand. So if…
Tuesday, 06 March 2012 09:53
Questar to Present at the Restaurant Leadership Conference
Minneapolis, MN (March 6, 2012) — Questar is excited to announce that Joe Stanton, Vice President of Customer Experience Measurement, will be presenting at the Restaurant Leadership Conference innovation forum held March 28th in Scottsdale, Arizona. This year's conference theme, "Winning in a Changed World", will feature key strategies and…
Tuesday, 08 November 2011 10:44
Questar's Appearance at the Fast Casual Executive Summit was a Success
Minneapolis, MN (November 8, 2011) — Questar recently returned from the Fast Casual Executive Summit in Chicago. This unique gathering brought together a select group of top executives for two and a half days of networking and work group sessions designed to exchange ideas and innovations on the industry's top…
Friday, 30 September 2011 12:08
Questar To Present At 2011 Fast Casual Executive Summit
Minneapolis, MN (September 30, 2011) — Questar, a leading research organization dedicated to helping restaurants and retailers drive sales through improved customer loyalty, announced today that it will be presenting at the 2011 Fast Casual Executive Summit in Chicago, IL. Joe Stanton, Vice President at Questar, will both present and…
Friday, 08 July 2011 12:09
Consumer Reports Recognizes Questar Clients
Minneapolis, MN (July 8, 2011) — Rubio's Fresh Mexican Grill, Wendy's and Schlotzsky's all came away with high marks in the latest Consumer Reports on Best Fast Food Chains. The Consumer Reports survey included responses from 36,733 subscribers that selected from over 53 quick-service and fast casual restaurants. "We…
Wednesday, 23 March 2011 13:06
Questar to Exhibit at 2011 Restaurant Leadership Conference
Minneapolis, MN (March 23, 2011) — Questar, a leading survey research organization dedicated to helping restaurants and retailers drive sales through improved customer loyalty, will be exhibiting at the 2011 Restaurant Leadership Conference March 27-30 in Scottsdale, Arizona. The four-day conference is centered around the theme "Design Your Destiny" and…
Monday, 31 January 2011 12:09
Questar Gives Back
Minneapolis, MN (January 31, 2011) — January is often a time where individuals and companies look back and evaluate the past year. At Questar we work hard to create an environment that fosters giving back, and as we looked back at 2010 our employees once again made outstanding contributions to…
Friday, 08 October 2010 13:14
Questar and Clarabridge to Host Webinar on a Holistic Approach to Customer Feedback
Minneapolis, MN (October 8, 2010) — Questar, a world-class provider of survey research solutions and business insight, today announced it will host a webinar with Clarabridge, the leading provider of sentiment and text analytics software implemented by many Fortune 1000 companies to improve customer experience management. The Webinar titled, Putting…
Monday, 28 June 2010 13:41
Questar Partners with Clarabridge, Inc. to Turn Customer Comments into Business Intelligence
Minneapolis, MN (June 28, 2010) — Questar, a leading provider of survey research solutions and business insight, announced today their partnership with Clarabridge. By integrating Clarabridge's innovative text and sentiment analytics technology into their customer experience measurement programs, Questar will provide clients with an enterprise-class solution that turns all types…
Thursday, 10 June 2010 11:14
Questar Expands Customer Surveys to the Middle East
Minneapolis, MN (June 10, 2010) — Questar, a leading provider of survey research solutions and business insight, today announced the launch of its customer experience measurement program in Turkey in partnership with Focus Brands International. Focus Brands International is the parent company of Carvel® Ice Cream, Cinnabon® Inc., Schlotzsky's®, Moe's®…
Thursday, 20 May 2010 14:11
Questar's Jeanine Hesse Honored by MRA
Minneapolis, MN (May 20, 2010) — Questar, a leading provider of survey research solutions and business insight, is proud to announce that Jeanine Hesse has been presented with the Chapter Service Award and named President Elect for the Minnesota/Upper Midwest Chapter of The Marketing Research Association (MRA). The MRA is…
Wednesday, 10 March 2010 13:14
Questar Introduces ActNow Alerts
Minneapolis, MN (March 10, 2010) — What are ActNow Alerts? ActNow Alerts notify unit-level managers in real-time about unsatisfied customers who respond to the survey the same day of their visit. Benefits include: Timely feedback from unsatisfied customers Relevant information that is actionable and easy to use All survey…
Monday, 08 February 2010 08:27
Questar Releases a New Case Study
Minneapolis, MN (February 8, 2010) — Driving Operational Excellence at a Large Retailer The client is a large, nationally recognized company with over 600 locations nationwide. The organization has had an on-going customer satisfaction measurement program in place for many years. The program has become a culturally ingrained tool…
Monday, 02 November 2009 10:36
Questar Launches Keyword Search
Minneapolis, MN (November 2, 2009) – Questar is pleased to announce the most recent enhancement to the InSight reporting system—keyword search. With keyword search, users now have the necessary tool to quickly analyze customer comments and hone in on specific issues and potential solutions. Instead of sifting through the universe of…
Monday, 01 June 2009 15:11
Questar Enhances its On-Demand Reporting
Minneapolis, MN (June 1, 2009) – Questar is announcing enhancements to its On-Demand Reporting Suite. These enhancements will continue to bring increased functionality and reporting power to an increasingly more sophisticated user group. Questar is bringing new functionality to the reporting suite with such features as the ability to drag and…
Saturday, 03 January 2009 14:56
Customer Survey System Integrates Automated Call Center
Minneapolis, MN (January 2, 2009) — In a slumping economy, customer loyalty programs are now more important to businesses than ever before. The economic crisis is forcing companies to find cost effective solutions for these (and other) business processes. In an effort to meet the needs of current and future…
Wednesday, 10 December 2008 16:09
Questar Announces New Hierarchy Mapping Application
Minneapolis, MN (December 10, 2008) — Questar's Organizational Insights Group (OIG) is pleased to announce the release of its new online Hierarchy Mapping tool. The tool is the latest addition to Questar's web-based survey system. The Hierarchy Mapping feature allows organizations to quickly and easily map the relationship between current…
Saturday, 08 November 2008 09:15
Questar Reveals Newly Upgraded Action Site Application
Minneapolis, MN (November 8, 2008) — In an ongoing effort to optimize organizational research capabilities, Questar's Organizational Insights Group has made notable improvements to their online Action Planning tool. The tool allows users to act upon survey results by creating plans for the continual improvement of their organization. The Action…
Thursday, 16 October 2008 09:25
Questar Joins Ranks of Coporate Blogosphere
Minneapolis, MN (October 16, 2008) — In an effort to keep up with the fast-paced, ever changing world of corporate communications, Questar's Customer Experience Management division has taken a bold move by entering in to the corporate blogosphere. A trend once practiced primarily by adolescents and teenagers, internet blogging has…