Large scale survey and research projects demand a wide variety of well integrated data collection approaches. Questar has in-house capabilities to deliver capabilities which can be supplemented by specialized data acquisition that is directly managed by Questar. These include:

• Web-based – We have our own in-house production that provides a nearly unlimited set of formats for data collection. A high volume infra-structure delivers the ability to collect high volumes of data in a short timeframe.
• Paper-based – Our experience and depth here is without equal. From material design and printing, sophisticated personalization and distribution through receiving and data collection, no project is too large or too complicated.
• IVR – We can collect specific responses and even provide digitized voice where open-ended responses are required.
• Phone – Questar can also utilize phone resources when voice-based interviews are required. Phone is also a powerful supplement to many of the other channels where reaching non-respondents is a powerful way to increase response rates.

Data from all of these channels is integrated together into one production data source. We provide data in a final integrated format that is ready to analyze and available for answering your research questions.

If your project requires a paper-based survey, Questar is uniquely qualified to support every aspect of your project. We have all the in-house expertise needed to:

• Design and print highly reliable scannable forms and ancillary materials
• Personalize and package all materials individually or in bulk
• Distribute and track paper based surveys on a national and international basis
• Track receipts and provide real-time updates on returns
• Utilize the latest in high volume image scanners to collect fixed and open-ended responses
• Verify results using human inspectors to deliver a highly accurate, response driven data
• Clean and convert output data files to match any client system or file format

No other survey vendor brings all of these capabilities together into one integrated offering.

Our business makes research professionals successful. We understand the demands of researchers, whether they work in a corporation, government, a non-profit, or a specialized consulting firm. You will work with someone who is familiar with questionnaire design, sampling, weighting, response rates, and a whole raft of challenges that must be addressed to achieve a successful project. We are perfectly happy being the “back room” operation that makes your high profile research program a stunning success.