Industry leaders come to Questar to identify opportunities to profit by gathering feedback from their employees.

Engaged employees take more pride in their work, deliver productive output, serve their customers better, and stay longer. Our research has shown that senior leadership and an organization's vision/values are the foundation for strong employee engagement. We will work with your organizational development team to assess the underlying contributors to engagement and build a plan that can leverage your investment in engagement initiatives.

Questar has developed a highly validated approach to measure your current level of engagement and then use that information to achieve outcomes that will transform your business. All of our client work centers on a business problem or opportunity that can benefit from your investment. Of course, many of our clients focus on employee centric issues such as turnover and worker productivity. But we also have achieved measured success in improving retail sales, increasing customer loyalty, and sustaining product quality. We stand ready to deliver results from your engagement strategy.

Questar understands the urgency that employers have to build highly effective leaders. One of the most common tools used to develop leadership skills is a 360/multi-rater feedback process. When done correctly, this approach can provide information to leaders on specific dimensions of leadership skills that are relevant to success in your organization. Once feedback is gathered, it drives an on-going development process that builds skills and can be measured for its effectiveness. Employees report the process to be fun and challenging while helping prepare them for higher levels of responsibility.

Perhaps your goal is to identify "high performers" - those who will one day make the key decisions that will shape your company's future. You may want to develop sound retention and succession planning strategies; evaluate performance gaps among managers in order to design training courses; or develop a leadership competency model that includes behavioral links to the organization's business strategy. Whatever your objectives, Questar provides the tools you need to help your organization meet them.

Your people drive your business. They develop and sell your products; they deliver your service; they innovate and adapt and strengthen your brand. The average person stays at a job just a few years before moving on. Several studies have shown that turnover is strongly related to engagement. Our own research shows that engagement is roughly twice as predictive of employees' intent to leave as job satisfaction alone.

Questar can work with you to define your business objectives with regards to employee retention. Because of the centrality of engagement in predicting turnover events, we suggest that you start with an assessment of your engagement. Our QS.Engage^TM product is very helpful for this.

Additionally, direct exit surveys of departing employees are a great way to identify specific issues in the work environment that can precipitate turnover. Questar's Exit Survey is based on 40 years of published research on causes of turnover and intentions to quit, as well as our own research on the causes of turnover. It also is linked to QS.Engage^TM. You can determine why employees are leaving, and then use the engagement survey to track perceptions about those causes and - most importantly - make the improvements that matter.

To help organizations better understand their level of vulnerability, Questar has conducted an extensive national study across various industries in order to identify the key factors influencing employee decisions to unionize. Results from that study have been used to develop a survey that provides targeted results-oriented recommendations. We call this our Union Vulnerability Index.

Questar can help you spot problems that, if resolved, could lead to happier, more engaged and productive workers as well as a more profitable business. Making efforts to attenuate these problems has also been shown to decrease the need for third party help and to decrease the likelihood that employees will want to organize. We will help you understand where employees stand on key factors proven to influence their decision to organize. Questar's Union Vulnerability Index is built around scientifically valid predictors of unionization.

In addition to the common business objectives of engagement, leadership development, and talent retention, Questar clients come to us with a wide variety of business issues that can benefit from employee feedback.